Accounts and workspaces
One sign-in covers every Slobal product. Your email address is the identity key, and it belongs to one place at a time: a personal account, or a single workspace.
Should I create a personal account or a workspace?
Signup has two doors.
- Personal account
- For one person. It holds your own licences and pairs with your own install
- Workspace
- For an organisation, created with its first Team Administrator, who then invites members, holds seats and administers the instance
Can one email address hold both?
No. An email address is either a personal account or a member of one workspace, never both at the same time, and a member belongs to exactly one workspace.
- Checked at
- Personal signup, workspace signup and inviting a member, everywhere the rule could be broken
- Refusals
- A refusal names the workspace already holding the address, so you know where to ask
How does signing in work?
Sign in at slobal.com/login.
- The page
- Asks for your email address first, then your password, on the same page
- The same for everybody
- On purpose. The door never reveals whether an address has an account or where it belongs
- Two-step verification
- Applies where you or your administrator have turned it on
- Where you land
slobal.com/portal, whoever you are. Your workspace's own sign-in page still works and lands in the same place- One session
- Covers slobal.com and your workspace address, so you sign in once
Can I belong to more than one workspace?
No. One email address, one workspace.
- Moving
- Ask to leave the workspace you are in, then have the new one invite you. That order also makes the move visible to the workspace you are leaving
- Each workspace holds
- Its own seats, its own instance and its own administrators
- What decides
- The address you sign in with says which workspace you are in
Who controls membership and access inside a workspace?
The workspace administrators, starting with the first Team Administrator the workspace is created with.
- They control
- Membership, seats and instance access, including removing a member's access
- They answer
- Requests to leave
- Slobal does not
- Add or remove people inside your workspace for you. That authority sits with your own administrators, which is why they are the people to ask first
How do I leave a workspace?
You ask, and an administrator answers.
- Open My Account on your workspace address and choose Leave This Workspace.
- Type the workspace's slug, the short name in its web address, to confirm.
- An administrator approves or declines it in the workspace's Admin Centre.
- On approval
- Your membership ends and your sessions on the instance are revoked. The address is then free to join another workspace or open a personal account
- That new account
- Brand new, with its own licence and no linkage to the old workspace or its data. That is the ordinary case for a personal address that follows someone between jobs
- Without a request
- An administrator can still remove a member outright
How does my own install connect to my account?
With a connection token.
- Personal account
- Issues one from My Account.
slobal.com/helmslythen forwards you to your own paired hub - Workspace
- Shows its tunnel token once, when the workspace is created
- Licence
- One per workspace or person, with a named seat for each member. Its tier decides whether the instance is yours or hosted
There is more about the software itself on the Helmsly questions page.
What happens if I close a personal account, or let it lapse?
It goes dormant rather than being deleted.
- Straight away
- We revoke its connection to our relay and drop the tunnel, so the install can no longer be reached through Slobal
- Your install
- Keeps its data on your own machine, keeps working, and the licence key you paid for keeps verifying there with no network at all
- Warnings
- Emails 90 days, 30 days and 7 days before the record is deleted
- After two years
- The record is deleted, and the install is instructed to delete the account's data at its next check-in
- Order history
- Stays in the ledger, as commercial records must
The privacy policy covers retention and your rights under the GDPR.
How do I bring a dormant account back?
Sign in at slobal.com/login as you always did, because your credentials are kept, and renew.
- On payment
- The account is active again, and the connection you already have becomes valid again
- Your install
- Reconnects by itself, with the same licence key and the same machine. Nothing is reset
- Window
- Any point in the two years before the record is deleted
What is Slobal, and who runs it?
Slobal builds software for people working with AI. Two products are live.
- Helmsly
- A control plane for AI agent fleets, self-hosted by default
- AgnCred
- Portable verifiable work receipts for AI agents, backed by company attestations
- The company
- Taher Laskar trading as Slobal
- Founder
- Taher Laskar, an infrastructure and cloud architect with fifteen years across regulated enterprise environments
- Sales team
- None. You write to support@slobal.com and the person who built it replies
- How long you wait
- A person replies within two working days.
How do I get access today, and where can I check the service?
Both products are live now. Create a personal account or an organisation workspace at slobal.com/signup, and sign in afterwards at slobal.com/login.
- Before you pay
- Local use needs no licence; any account can start one thirty day trial, no card. The price list is published before you sign up
- Helmsly
- Pairs with your own install using a connection token, or runs in a container we host
- AgnCred
- Opens in the browser
- Service health
- Sign-in, remote access, ordering and the products themselves, published at slobal.com/status
How do I report a security problem?
Write to support@slobal.com with what you found and how you found it, and a person replies within two working days. The machine readable version of this, naming the same address, is published at slobal.com/.well-known/security.txt.